Drapa Atelier: terms

Last updated 15 October 2026.

What you get

Atelier builds the 3D of your own garment from its measurements for every size, its fabric category and its colours, and shows it on Drapa's sizing bodies, on the product you chose. It is a simulation from measurements. It is not a photo or a 3D scan, and it does not promise any fit or return result. Fabric behaviour uses named values for its category until it is calibrated against real fabric.

Price

Atelier is $69 every 30 days and includes 2 garments in total for the life of the subscription. Each garment after that is a one-off $99, charged through Shopify only when we accept the request. Sending a request is free. Included garments that are not used do not carry over after the subscription ends.

Steps and times

  1. You send the request in the app: the product, the garment, the measurements for every size (a size chart or a tech pack), the fabric, and photos.
  2. We accept or decline it within 2 business days. If we decline, we say why.
  3. We send a draft to review within 7 business days of accepting complete inputs.
  4. 2 rounds of changes are included. A change round covers wrong measurements, the fabric category, colour or print. A new style, a new garment type, or new measurements after you approve, is a new request.
  5. When you approve, the 3D replaces the sample 3D on that product.

If you do not answer within 14 days of a draft, we send one reminder. After 30 days the garment counts as delivered, and you can still ask for one round of changes.

You can have at most 5 open requests at a time.

Refunds

If we accept a request and then cannot deliver it, we refund the $99 in full through Shopify and give the included garment back. Once you approve a draft, or 30 days after a draft is sent, the garment counts as delivered and the charge is not refunded. The monthly Atelier charge is refunded in full if you ask within 7 days of the first paid charge and we have not accepted a request. Refunds are made through Shopify, to the way you paid. To ask, use the contact details in the terms of service. We reply within 3 business days.

Your data

You own your measurements, photos and artwork. We use them only to build your garment. They are deleted when Shopify asks us to delete your store's data, or when you ask us.

Later changes on our side

A finished garment stays on the bodies it was built on. If we improve the bodies, we drape it again at our cost, and you approve the new version before it replaces the old one.

Contact

Questions: drapa@autogram.co.in.